Contact Us

We're here to help with questions about TRXWatt, the Energy marketplace, or the EnergyBroker contract. For the fastest response, include your TRON wallet address and any relevant transaction hash.

Email

Reach us at hello@trxwatt.com for account questions, partnership inquiries, or security disclosures.

Usually within 24 hours

GitHub

Found a bug or have a feature request? Open an issue on github.com/trxwatt. The EnergyBroker contract source is published and verified.

Community & maintainer response

Twitter / X

Follow @trxwatt for platform updates, status changes, and announcements.

Public updates & DMs open

Support Hours

Mon–Fri
09:00–18:00 UTC
Sat–Sun
Limited — best-effort response
Holidays
May be delayed — we'll get back to you next business day

Quick Tips

What information should I include for fastest support?

Include your TRON base58 wallet address, the relevant transaction hash if applicable, and a clear description of what happened versus what you expected. Screenshots of errors help too.

I think I found a security vulnerability. What should I do?

Please email security@trxwatt.com with details. We aim to acknowledge within 48 hours. Do not disclose vulnerabilities publicly until we've had a chance to patch them.

Where can I find the smart-contract source code?

The EnergyBroker contract is verified on TronScan and available on GitHub. See the TRON Ecosystem page for details on the tooling we use.